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Dry bulk and cargo chartering

A brokerage whose work happens over email and phone needed a public face that explained a service most visitors do not already understand, and sorted enquiries before they landed.

Type
Client project
Region
United Arab Emirates
Scope
Frontend, plus ongoing hosting and maintenance

Built with

  • Astro
  • Tailwind CSS
  • AWS Amplify hosting
  • Sharp image pipeline

What we built

  • Service breakdown across chartering and fixtures, voyage management, laytime and demurrage, and claims handling
  • A four-stage process explainer taking an enquiry from initial details through matching, negotiation, and settlement
  • Commodity segments covering steel and metals, grains, aggregates, fertilizers, project cargo, and minerals
  • Enquiry form that routes by intent, separating cargo listings, tonnage offers, laytime questions, and claims
  • Direct contact paths and published office hours for a desk that works across time zones

Decisions worth explaining

Explaining a service nobody arrives understanding

Chartering is not self-explanatory, and a visitor who does not follow the process will not enquire. The site leads with a four-stage explainer, taking an enquiry from initial details through counterparty matching and negotiation to voyage settlement, so the shape of the engagement is clear before anyone picks up a phone.

Sorting enquiries before they land

The form separates cargo listings, tonnage offers, laytime questions and insurance claims. A broker reading an enquiry already knows which desk it belongs to, without a round trip to ask.

Static by choice

A brokerage site is read far more often than it changes, and its audience is frequently on poor connections in transit. Astro ships almost no JavaScript, so pages arrive fast and there is no runtime to patch or maintain between content updates.

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